Shipping & Returns
All returns must have a Return Authorization Number (RA#). RA#'s are valid for 30 days. All returns must be freight prepaid. No collect shipments will be accepted. You are responsible for the safe packaging of all returned goods. Merchandise must be securely packaged and in the same like new, salable condition that it was received. Charges will automatically be assessed on product damage due to negligent return packaging, missing parts or defaced original product packaging. There is a 20% Restocking Charge on all returns or exchanges. Mounted skates, discontinued or close-out merchandise is not eligible for return. If we cannot verify that the merchandise was bought from Midwest Skate Company, no credit will be given. Return shipping costs for replacements, exchanges and warranty matters will be paid by the purchaser. We will not cover any shipping costs unless it is clearly our error.
All prices are FOB Shipping Point. Orders are generally processed within 48 hours and shipped via UPS Ground Service or Parcel Post unless otherwise instructed. All shipments are sent prepaid with the charges added to the invoice. There is a $5.00 fee for all drop shipped orders.